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Excellent customer service. Matt fit us in for a tire leak and to swap our tires onto the right rims. Quick and efficient service. Appreciate it!
Car tires and truck tires. Great prompt service.
Great staff and service!
Quik, awesome service!
Great service
Fixed tire, service with smile, was walkin customer.
What a great experience! Super helpful and friendly staff. Had exactly the tires we needed in stock. They easily handled our heavy class B motorhome. Done, with alignment in under 2hours.
After a terrible experience at Costco, Tiremaster was a pleasant surprise! Andrea was amazing and the whole process from quote to service was 10/10. Thank you for making it easy!
Charged me $200 for road force balancing. No problem was found but my car still wobbles. UPDATE: Talked to them and explain the continuous wobbling and they were kind enough to refund the whole amount back.
Fast service, wonderful customer service
I go there for 20 years. Best in service and tires
Totally efficient and professional.
Good
The staff is friendly and helpful to work with 😎⛟🚚🚜🍵
Showed on google as open til noon on Saturdays. Had a low air pressure light on and being a Tirecraft Waterloo regular customer, I went a little further up the road only to learn that the answering service which identifies as "national accounts" gets a few calls from miffed customers for this reason. Update: Bast Tirecraft is very gracious allowing me to "pay the courtesy oil change forward" to a friend hit by reduced work hours/$$$. Oil change/tire changeover at Waterloo Tirecraft are like meeting up with family around Easter and Remembrance Day. I've been with them since the late 90's. Thanks for updating the posted hours and thanks for your service
Nice staff. Reasonable prices for the service.
I dont post reviews often. Only when i feel its absolutely necessary. This business is top notch. I found myself with a flat tire on what would likely be one of their busiest days for winter tire swaps/purchases. I called numerous other shops, none could help me. These guys had me in and out of their shop with new winters in less the 2 hours from the time i called them until i was leaving their shop. Special thanks to Pam. Im not sure i would have been able to pull this off without her help. Great job guys. It may be just another day at the office for you, but to me, it saved me from a lot of stress on my week off. Thank you so much.
Always knowledgeable and helpful!
Have been going to Bast for tires for years for my personal and work vehicles. They always balance the tires perfectly and take care. My only complaint... they NEVER mark what position the tire came off from during a seasonal changeover even after bringing the issue up to them a couple of times. I have to mark them myself before taking the car to them. Would be 5 stars if they could get that fixed.
Great service. Great prices on tires. Staff very friendly and informative.
Friendly..knowledge able people. These guys will look after your needs
Quick, professional, and friendly service everytime.
My family have been dealing with this company for years and keep coming back. Everyone we’ve worked with have been knowledgeable friendly and efficient. Can’t say enough positive about this company
Always Great Service. Very trusting. Above average Mechanic Shop.