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Service Advisor – Miramichi NB

Tirecraft is a leading retailer of tire products and automotive services.  We have a potential opportunity for a Service Advisor / Account Representative at our Miramichi location.

Objectives

  • Build and maintain successful customer relationships, both in the store & at customer locations, which will help to grow the organization.
  • Provide excellent customer service, with a positive attitude that will help achieve the company’s mission and goals.
  • Provide knowledgeable advice / recommendations to customers on their vehicle tire, service & maintenance needs.
  • Answer phones, schedule appointments, prepare quotes & issue work orders for services required / performed.
  • Help to maintain showroom merchandising and cleanliness of facilities.  Assist with inventory, shipping, receiving, and other duties as assigned.

Requirements

  • Enthusiastic about providing the best customer service possible, with a positive attitude, while working closely with customers and the Tirecraft team.
  • Related experience in auto parts, tires and service is preferred – experience with heavy truck & equipment tires will be ideal.
  • Experience with Costar, or similar POS system, is an asset.
  • Proven ability to work independently, or as a team leader, with minimal supervision.
  • Good listener, with strong attention to details.
  • Good organization, problem solving, and time management skills.
  • Must be willing to learn new systems / procedures as they are implemented.

Tirecraft is recognized as one of the top employers in the Atlantic region, offering a competitive wage / benefit package.

Email:  HumanResources@millertire.ca

We thank all applicants for their interest. Only those selected for interview will be contacted.

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