Service Advisor | Tire Technician – Charlottetown PE
Tirecraft is a leading retailer of tire products and automotive services. We are currently hiring a Service Advisor / Tire Technician for our Charlottetown location. We are recognized as one of the top employers in the Atlantic region and we offer competitive wages, bonuses, group benefits, a retirement savings plan with employer contributions and opportunities for advancement.
Answer phones, schedule appointments, prepare quotes & issue work orders for services required / performed.
Provide knowledgeable advice / recommendations to customers on their vehicle tire, service & maintenance needs.
Install, balance, rotate and repair tires in a safe and efficient manner.
Provide quality service to customers with commercial, farm and off-the-road (OTR) vehicles, either in the shop, or by responding to road-side calls using company service truck.
Participate in rotating on-call schedule for after-hours road service calls.
Assist with inventory, maintenance and other duties as assigned.
Help to maintain showroom merchandising and cleanliness of facilities. Assist with inventory, shipping, receiving, and other duties as assigned to achieve organizational goals.
Experienced Tire Technician with a background in customer service who is enthusiastic about providing quality customer service, with a positive attitude, while working closely with customers and the Tirecraft team.
Working knowledge of passenger and light truck tires, specialty tire services and wheels.
Commercial Vehicle Wheel Service Technician Certificate, or willing to complete.
Able to work with minimal supervision.
Excellent time management, listening skills and ability to multi-task
Valid Class 5 driver’s license and clean abstract.
Experience with Costar, or similar POS system, is an asset.
Related experience in auto parts, tires and service is preferred – experience with heavy truck & equipment tires will be ideal.
Must be willing to learn new systems / procedures as they are implemented.
Proudly Canadian founded and operated, TIRECRAFTspecializes in providing superior tires, wheels, accessories and automotive services across locations nation-wide. Our extensive range of products and services backed by superior expertise mean you can rely on TIRECRAFTfor trustworthy advice, honest suggestions and competitive prices.