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Store Manager – Belleville Tirecraft

Store Manager
Belleville Tirecraft

Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We’re looking for a Store Manager who can provide the highest level of customer service, embody our brand vision and deliver the Tirecraft experience of warmth, kindness, knowledge and expertise. Our ideal Store Manager is a team leader, a competent administrator, a collaborator and above all else, an outstanding salesperson who can build long-lasting relationships with customers and team members. To perform this job successfully, our ideal candidate must excel at sales, leadership, and communication.

Benefits:
Future ownership opportunities may be available for interested candidates. We also offer profit sharing compensation, an excellent group benefits package, an employee purchase program, birthday off with pay, paid training, and many more perks!

Responsibilities:

  • Support and promote profitable sales and service grow, by facilitating outstanding customer service in all business segments.
  • Achieve annual sales, margin, expense and profit objectives for the store.
  • Establish annual performance objectives with each Team Member that is linked to the overall business plan for the store.
  • Review/establish career goals/aspirations and put training resources in place to support team member’s objectives.
  • Develop and implement advertising and promotional programs per the annual business plan.
  • Monitor controls on all Company assets (on an ongoing basis) including inventory, receivables, payables, equipment, tools, vehicles, etc.
  • Ensure all business activities are conducted per the prescribed operations guidelines and policies.
  • Conduct process reviews with team on a regular basis to ensure process of continuous improvement is achieved.
  • Ensure phones are answered promptly and customers are serviced in a timely, thorough, and professional manner.
  • Continually support and communicate with Team Members clearly, defining responsibilities and expectations.
  • Conduct monthly staff meetings to review store performance, changes required, gain staff input, incorporate Health and Safety review and inspection, Peer Charts, Progress, Customer Service, Shop Cleanliness.

Qualifications:

  • Minimum 5 years’ experience in a Management role
  • 1-2 years’ experience in a Service Advisor role
  • Commercial Tire experience is considered an asset
  • Communication and problem solving skills
  • Ability to engage and motivate your team
  • Eagerness to sell and advise customers
  • Computer literate and strong accounting/financial knowledge
  • General understanding of maintenance requirements on all vehicles being serviced
  • Knowledgeable of Health and Safety regulations and training
  • Valid Driver’s License with a clean abstract

Interested applicants should submit their resume via e-mail at recruitment@tirecraft.ca.  We appreciate all interested applicants, however, only those selected for an interview will be contacted.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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