Welcome to Brant Tirecraft
Tirecraft Brantford is conveniently located on 37 Middleton St. in Brantford, Ontario. If you are traveling the 403 exit at Wayne Gretzky BLVD and head south to just past the Lowe’s Building Center and turn left at the Tim Horton’s onto Henry St. Continue heading east past the Home Sense about 1/2 km and turn left at the lights on to Middleton St.
We offer a full line of brand name tires for cars and light trucks from top manufacturers like Michelin, Bridges tone, Cooper, Yokohama, and more. Custom wheels, winter rims and accessories complement our extensive line-up of tire brands.
Tirecraft Brantford keeps detailed service records so you’ll always know what was done and when. We want customer loyalty and we strive for that loyalty every day. If you are in our area, stop by and see all that we have to offer.
About Us
Tirecraft Brantford was started by Phil Soroka in 1999 in a small shop on Clarence St. we were soon to outgrow it and built the new shop on Middleton St. and moved into it in the fall of 2001. In the beginning our focus was just on tires, passenger, light truck, commercial truck, construction, industrial and farm tires. Tirecraft Brantford has 2 service trucks that provide 24/7 roadside assistance and mobile farm service. The company has grown from 5 employees to 9 and our focus today is to provide the best customer service with competitive pricing. Being part of the Tirecraft team enables us to provide our customers with all major brands of tires at a competitive price. We also offer tire storage for your seasonal tires.
Our Commitment to Customers
Tirecraft Brantford is built on placing it’s customers needs first, and providing high quality customer service. The Tirecraft Mission means that:
- we always treat our customers with respect, providing the best quality work and ensuring that they leave fully satisfied with the work we’ve done.
- we’re a positive influence in our community and support many local organizations.We Proudly Support The Boys and Girls Club Anti-Bullying Day
- we help our staff stay well trained so they’re confident, capable and empowered to provide the best possible service.
- we strive to make our customers feel like part of our family. Family’s a priority for us, and we want you to feel like you can ask us anything!
Commitment Statement
Our Organization’s corporate culture promotes the Service Provider of Choice and the Employer of Choice values. We are committed to a positive experience for every person that walks through our doors. That means that we are committed to making sure all people are able to communicate with us and can access our services.
Our team members have been trained on how to provide services in a way that promotes the four core principles of dignity, equal opportunity, integration and independence.
We are committed to removing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
Upon request, Our Corporation will provide or will arrange for the provision of accessible formats and communication methods for persons with disabilities that take into account the individual’s accessibility needs.
Questions, concerns or requests for a customer feedback form relating to this commitment, policy or customer service experience can be sent to:
Cheryl DeCooman, CHRL
Director of Human Resources
cdecooman@tirecraft.cawith the subject line “AODA Comment/Feedback”
Alternatively you may contact the Location Manager directly.
Accessible Customer Service Policy
Customer Service Feedback Form
Integrated Accessibility Standards Policy and Procedure
As we are the responsible producer of the tires we sell and import into Ontario we have partnered with YESS to manage our products’ end-of-life management.
As a producer we have engaged YESS to help manage the network to collect, transport and responsibly recycle tires. Please click here to find a location nearest to you where you can drop off up to 10 off-rim tires at no charge.
