When you’re looking for the best in commercial and agricultural truck tires and automotive services, stop in to Protreadz Tirecraft in Cambridge, Ontario and see what we have in store.
We offer a wide selection of brand names in commercial and agricultural tires as well as over 50 years of combined experience in helping you choose the right tire and get the most out of your purchase. Every member of our technical team is a Certified Wheel Installer and they take pride in their integrity as your service provider. Downtime in your business is simply not acceptable and we understand that. That’s why we’re dedicated to getting your vehicle back on the road safely and quickly. Our team understands that safety and security are as important as price and performance. We combine all these features with an outstanding commitment to customer service in an effort to be your one stop tire shop.
About Us
We take our position in Cambridge with pride and excitement. Providing the community with a quality product and service that pleases makes us incredibly happy but we’re equally excited about what we’re able to to as members of the community. We believe that a community grows when its members take pride in and that’s what we love about living the Tirecraft Mission. We’re proud to:
- make every customer interaction one that is helpful and friendly and leaves the customer fully satisfied with the service that we’ve provided.
- treat every customer like a part of our family and provide the expert and honest advice that makes them comfortable to ask us anything.
- treat the community of Cambridge like home by supporting organizations such as the Special Olympics and Kids ability.
- ensure our team have every tool they need to provide great customer service including top quality training and technical support.
When you think tires, we want to be the only name you think of. Come visit Protreadz Tirecrafttoday and see how we can help you get the most out of your vehicle!
Commitment Statement
Our Organization’s corporate culture promotes the Service Provider of Choice and the Employer of Choice values. We are committed to a positive experience for every person that walks through our doors. That means that we are committed to making sure all people are able to communicate with us and can access our services.
Our team members have been trained on how to provide services in a way that promotes the four core principles of dignity, equal opportunity, integration and independence.
We are committed to removing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
Upon request, Our Corporation will provide or will arrange for the provision of accessible formats and communication methods for persons with disabilities that take into account the individual’s accessibility needs.
Questions, concerns or requests for a customer feedback form relating to this commitment, policy or customer service experience can be sent to:
Cheryl DeCooman, CHRL
Director of Human Resources
cdecooman@tirecraft.cawith the subject line “AODA Comment/Feedback”
Alternatively you may contact the Location Manager directly.
Accessible Customer Service Policy
Customer Service Feedback Form
Integrated Accessibility Standards Policy and Procedure
