WELCOME TO SUPERIOR TIRECRAFT AND AUTO CENTRE
50 Years of Superior Service in Our Community
Superior Tirecraft Mount Forest offers name brand tires for sale and provides auto repairs and service to drivers across Mt. Forest, ON and the surrounding areas of Durham, Hanover, Arthur, Walkerton, Markdale, Fergus, and Elmira. Superior Tire is conveniently located at 42646 Grey Road 109 in Mt. Forest, ON. Our mission is to provide the latest in auto parts and repairs and products at competitive prices combined with unparalleled service. We carry a large inventory of tires featuring light truck, passenger car tires, agricultural tires, commercial tires, lawn and garden tires, trailer tires, utility tires and industrial tires from respected brands like Michelin, Bridgestone, Cooper, BFG, Firestone, Hercules, Uniroyal, Kuhmo and much more.
Did you know? Superior Tirecraft Mount Forest brought “On the Farm Service” to the Mt. Forest, ON area. Prior to this a tractor tire would have to be hauled to the dealer, fixed at the shop, and hauled back to be reinstalled. Customers can now call upon our team for mobile farm tire services. We also provide 24-hour roadside emergency tire assistance for personal, commercial and agricultural vehicles, check out our other tabs for more information. Over the years, a lot has changed, but our commitment to SERVICE has not.
Our Commitment to Customers
Superior Tirecraft Mount Forest is built on placing it’s customers needs first, and providing high quality customer service. The Tirecraft Mission means that:
- we always treat our customers with respect, providing the best quality work and ensuring that they leave fully satisfied with the work we’ve done.
- we strive to make our customers feel like part of our family. Family’s a priority for us, and we want you to feel like you can ask us anything!
- we’re a positive influence in our community and support many local organizations.
- we help our staff stay well trained so they’re confident, capable and empowered to provide the best possible service.
Commitment Statement
Our Organization’s corporate culture promotes the Service Provider of Choice and the Employer of Choice values. We are committed to a positive experience for every person that walks through our doors. That means that we are committed to making sure all people are able to communicate with us and can access our services.
Our team members have been trained on how to provide services in a way that promotes the four core principles of dignity, equal opportunity, integration and independence.
We are committed to removing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.
Upon request, Our Corporation will provide or will arrange for the provision of accessible formats and communication methods for persons with disabilities that take into account the individual’s accessibility needs.
Questions, concerns or requests for a customer feedback form relating to this commitment, policy or customer service experience can be sent to:
Cheryl DeCooman, CHRL
Director of Human Resources
cdecooman@tirecraft.cawith the subject line “AODA Comment/Feedback”
Alternatively you may contact the Location Manager directly.
Accessible Customer Service Policy
Customer Service Feedback Form
Integrated Accessibility Standards Policy and Procedure
