Learn more Click Here To View Tirecraft's Response to the COVID - 19 Outbreak .

Need Help Buying Tires? Ask Your Expert

Welcome to Al's Tirecraft Ingersoll 431 Bell Street, Ingersoll, Ontario, N5C 2P7

X

Ask Your Expert

Your local dealer will get back to you within 24 hours with recommendations and to book an appointment.

Welcome to Al's Tirecraft Ingersoll

0 Choose your local dealer*
Al's Tirecraft Ingersoll
1Type of Service*
What type of driver are you?
How long do you plan to keep your vehicle?
What type of tires do you need?
Tell us about your vehicle’s Year/Make/Model
What is the Trim? (Sedan, Hatchback, Touring)
Current Kilometres
Your First Name*
Please provide your phone number or e-mail*
Message Box
Do you wish to get e-mail updates and offers?

About Us

Welcome to Al’s Tirecraft Ingersoll

Al’s Tirecraft Ingersoll is a Proud Sponsor of the Ingersoll Curling Club!

als-curling-crop

About Us

Al’s Tirecraft Ingersoll is conveniently located on 431 Bell Street in Ingersoll. We are family owned and operated, and have been proudly serving customers for over 40 years. We provide complete tire and auto service by friendly qualified technicians! Most up to date equipment includes: Road Force Balancer, Custom Wheel Changer, Nitrogen Tire Fill.

We also offer tires and service for commercial truck and Agro/OTR applications.

Al’s Tirecraft Ingersoll keeps detailed service records so you’ll always know what was done and when. We want customer loyalty and we strive for that loyalty every day. If you are in our area, stop by and see all that we have to offer.

Like & Follow us on Facebook

After hours: 519-485-1646

New-Pylon-Sign-1
New-Pylon-Sign2-3
IMG_0228-1
IMG_0229-1

Our Commitment to Customers

Al’s Tirecraft Ingersoll is built on placing it’s customers needs first, and providing high quality customer service. The Tirecraft Mission means that:

  • we always treat our customers with respect, providing the best quality work and ensuring that they leave fully satisfied with the work we’ve done.
  • we strive to make our customers feel like part of our family. Family’s a priority for us, and we want you to feel like you can ask us anything!
  • we’re a positive influence in our community and support many local organizations.
  • we help our staff stay well trained so they’re confident, capable and empowered to provide the best possible service.

Accessibility and Customer Service Policy Statement:
Providing Goods and Services to People with Disabilities

The following policy, practices and procedures have been established by Tirecraft Ontario to govern the provision of its services in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Regulation 429/07,“Accessibility Standards for Customer Service.”  In general, the AODA ensures that companies deliver service in a way that preserves the dignity and independence of people with disabilities. SPECIFIC policy outlines can be found after Customer Service Policy Statement.

Requirements under the OADA, regulation 429/07

  1. Establish policies, practices and procedures on providing goods or services to people with disabilities.
  2. Set a policy on allowing people to use their own personal assistive devices to access your goods and use your services and about any other measures your organization offers (assistive devices, services or methods) to enable them to access your good and use your services.
  3. Use reasonable efforts to ensure that policies, practices and procedures are consistent with the core principles of independence, dignity, integration and equality of opportunity.
  4. Communicate with a person with a disability in a manner that takes into account his or her disability.
  5. Train staff, volunteers, contractors and any other people who interact with public or other third parties on your behalf on a number of topics as outlined in the customer service standard.
  6. Train staff, volunteers, contractors and any other people who are involved in developing your policies, practices and procedures on the provision of goods or services on a number of topics as outlines in the customer service standard.
  7. Allow people with disabilities to be accompanied by their guide dog or service animal in those areas of the premises you own or operate that are open to the public, unless the animal is excluded by another. If a service animal is excluded by law, use other measures to provide services to the person with a disability.
  8. Permit people with disabilities who use a support person to bring that person with them while accessing goods or services in premises open to the public or third parties.
  9. Where admission fees are charged, provide notice ahead of time on what admission, if any, would be charged for a support person of a person with a disability.
  10. Provide notice when facilities or services that people with disabilities rely on to access or use your goods or services are temporarily disrupted.
  11. Establish a process for people to provide feedback on how you provide goods or service to people with disabilities, how you will respond to any feedback, and how you will take action. Make the information about your feedback process readily available to the public.

 

  1. Our mission

The mission of Tirecraft is to ensure that its policies, practices and procedures for the provision of its services are consistent with the principles outlined in the Accessibility Standards for Customer Service to effectively provide services to people with disabilities.

  1. Our commitment

In fulfilling our mission, Tirecraft strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

  1. Providing goods and services to people with disabilities

Tirecraft is committed to excellence in serving all customers including people with disabilities and we will carry out our functions and responsibilities in the following areas:

3.1 Communication

We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

Tirecraft will communicate with people with disabilities in ways that take into account their disability.  We will work with the person with a disability to determine what method of communication works for them.  And communicate in that manner.  This includes Tirecraft website.  To achieve the obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Tirecraft incorporated the following web design recommendations from the international accessible standards WCAG to ensure our website follows W3C guidelines ensuring accessibility.  *Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goa l of providing a single shared standard for web content accessibility that meets the needs of individual, organization, and government internationally.  It explains how to make web content more accessible to people with disabilities.)  The website was reviewed and updated using “WAVE” and international standard and web accessibility evaluation tool.

Tirecraft has designed its website for blind/visually impaired, deaf, disabled & dyslexic visitors and customers.

Design of Tirecraft website for blind and visually impaired users.

Tirecraft recognizes that people with visual disabilities are individuals who are blind, have low vision, or have color blindness.  We accommodated people who are blind by providing text equivalents for the images used on the Web page, as they and their assistive screen reader technology cannot obtain the information from the image.  We understand that a person who has a visual disability will not find the mouse useful because it requires hand and eye coordination.  Instead, this person must navigate the Web page using only the keyboard.

Tirecraft applied the following general principles when designing our website for blind or visually impaired users, but are just as relevant to all groups:

  1. Provided text equivalents for all non-text objects on the page – speech synthesizes can’t read graphics, and graphic text can’t be enlarged in the same way as ordinary text.
  2. All graphics have text labels, i.e. alternative attributes in HTMS (Hyper Text Mark-up Language).
  3. We ensured we did not design pages in a way that stops the user from setting their own browser preferences, i.e. don’t specify exact sizes for fonts or layouts – design everything in relative sizes.
  4. Used descriptive Titles for every page.
  5. Used valid HTML – We ensured that we have included a layout program that depends on the use of standard HTML allowing high accessibility of Tirecraft’s Website.
  6. We tried to avoid using graphics of text, since users can’t change the text and background colours when text is presented in this way.

Designed for Deaf/Hard of Hearing Visitors

Tirecraft acknowledges many deaf or hard of hearing people – particularly is they are sing-language users – do not have highly developed reading skills.  Sign language is a different language from standard written English.  Some people who use sign language therefore have a limited reading vocabulary.  Consequently we chose simple, clear language to ensure that deaf or hard of hearing people can access Tirecraft’s information on our web pages.

Designed for Mobility or Physically Impaired People

Tirecraft ensured accessibility for people who have difficulty using their hands or whose hand/eye co-ordination is restricted.  We incorporated the following guidelines to improve access.

  • Provision of buttons rather than text for navigation to provide a larger “target” for links.
  • Clear consistent layouts and navigation.
  • Acknowledged and built a website that supports the fact that not everybody can use a mouse.

Tirecraft’s final assurance of an accessible website includes:

  1. Provided Alt Text for all images, and alternative content for all other media.
  2. Used eternal CSS for styling and layout and HTML for document structure.
  3. Associated table headers with table cells, and use tables only for a table summary.
  4. Provided a skip links option to let a user skip repetitive content.
  5. Did not use flash, frames or tables for layout purposes.
  6. Designed for device, do not require a mouse and do not require java script to activate links, etc.
  7. Used simple language on website, and specify the language used.
  8. Make sure colours and fonts contrast sufficiently.
  9. Did not mix a font size on website.
  10. Used a fluid layout.

3.2 Telephone services

We are committed to providing fully accessible telephone service to our customers. We will train staff to communicate with customers over the telephone in clear and plain language and to speak clearly and slowly.

We will offer to communicate with customers by email if telephone communication is not suitable to their communication needs or is not available.

3.3 Assistive devices

We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services. We will ensure that our staff is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our goods or services.

Should an individual with a disability be unable to access our goods and services through the use of their own  personal assistive device, we will determine if service is inaccessible, based upon the individual requirements, assess service delivery and potential service options to meet the needs of the individual.

3.4 Billing

We are committed to providing accessible invoices to all of our customers. For this reason, invoices will be provided in hard copy, large print or email.

We will answer any questions customers may have about the content of the invoice by telephone or e-mail.

  1. Use of service animals and support persons

Visitors to the location are by appointment only.  We are committed to welcoming people with disabilities who are accompanied by a service animal on the parts of our premises that do not pose a safety concern in regards to the regulations stipulated by Health Canada, Canadian Food Inspection Agency and FDA requirements.  We will also ensure that all staff dealing with the public is properly trained in how to interact with people with disabilities who are accompanied by a service animal.

We are committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter Tirecraft’s premises with his or her support person. At no time will a person with a disability who is accompanied by a support person be prevented from having access to his or her support person while on our premises.

  1. Notice of temporary disruption

Tirecraft will provide customers with scheduled appointments, notice in the event of a planned or unexpected disruption in the facilities or services usually used by people with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available.

The notice will be placed at all public entrances and the shipping location on our premises.

  1. Training for staff

Tirecraft will provide training to all employees, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approvals of customer service policies, practices and procedures. Individuals in the following positions will be trained:

All management positions and office positions which would interface with the customer.

This training will be provided within the first week of employment and will be refreshed on a bi-annual basis.

Training will include the following:

  • The purposes of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard
  • How to interact and communicate with people with various types of disabilities
  • How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
  • What to do if a person with a disability is having difficulty in accessing Tirecraft’s goods and services
  • Tirecraft’s policies, practices and procedures relating to the customer service standard.

Applicable staff will be trained on policies, practices and procedures that affect the way goods and services are provided to people with disabilities. Staff will also be trained on an ongoing basis when changes are made to these policies, practices and procedures.

  1. Feedback process

The ultimate goal of Tirecraft is to meet and surpass customer expectations while serving customers with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way Tirecraft provides goods and services to people with disabilities can be made by notifying Nevada Kononiuk email: nevadakononiuk@tirecraft.ca. Customers can expect to hear back in 15 business days.

  1. Modifications to this or other policies

We are committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this policy before considering the impact on people with disabilities.

Any policy of Tirecraft that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.

 

  1. Questions about this policy

This policy exists to achieve service excellence to customers with disabilities. If anyone has a question about the policy, or if the purpose of a policy is not understood, an explanation should be provided by, or referred to Christine McClay, General Manager.

  1. Additional Tips and Strategies

Providing Customer Service for Persons with Disabilities

The following is an excerpt from the Ministry of Community and Social Services www.mcss.gov.on.ca/en.mcss/index

 

Physical:  There are many types and degrees of physical disabilities and not all require a wheelchair. People who have arthritis, heart or lung conditions or amputations may also have difficulty with moving, standing or sitting. It may be difficult to identify a person with a physical disability.

Here are some tips on welcoming people who have physical disabilities:

  • Speak normally and directly to your customer. Don’t speak to the person who is with them.
  • People with physical disabilities often have their own ways of doing things. Ask before you help.
  • Be patient. People will identify their needs to you.
  • Don’t touch assistive devices, including wheelchairs, unnecessarily unless it’s an emergency.
  • Provide the person information about accessible features of the immediate environment (automatic doors, accessible washrooms, etc.).
  • Remove obstacles and rearrange furniture to give them clear passage.

Visual:  Vision disabilities reduce a person’s ability to see clearly. Very few people are totally blind. Many have limited vision such as tunnel vision, where a person has a loss of peripheral or side vision, or a lack of central vision, which means they cannot see straight ahead. Some can see the outline of objects while others can see the direction of light.

Vision disabilities can restrict a person’s abilities to:

  • read signs, locate landmarks, and/or see hazards.

It may be difficult to tell if a person has a vision disability. Some people with vision disabilities use a service animal or a white cane. Others may not.

Tips on welcoming people with vision disabilities:

  • Identify yourself when you approach the person and speak directly to them.
  • Speak normally and clearly.
  • Never touch the person without asking permission, unless it’s an emergency.
  • If you offer assistance, wait until your receive permission.
  • Offer your arm (the elbow) to guide the person and walk slowly.
  • Don’t touch or address service animals — they are working and have to pay attention at all times.
  • If you’re giving directions or verbal information, be precise and clear. For example, if you’re approaching a door or an obstacle, say so.
  • Don’t just assume the person can’t see you.
  • Don’t leave the person in the middle of a room. Show them to a chair, or guide them to a comfortable location.
  • Identify landmarks or other details to orient the person to the environment around them.
  • Don’t walk away without saying good-bye.
  • Be patient. Things may take a little longer.

Hearing Disabilities:  People who have hearing loss may be Deaf or hard of hearing. Like other disabilities, hearing loss has a wide variety of degrees. Some people who are Deaf or hard of hearing may use assistive devices to communicate.

Tips on welcoming people who are Deaf or hard of hearing:

  • Always ask how you can help. Don’t shout.
  • Attract the person’s attention before speaking. The best way is a gentle touch on the shoulder or gently waving your hand.
  • Make sure you are in a well-lighted area where the person can see your face.
  • Look at and speak directly to the person. Address them, not their interpreter.
  • If necessary, ask if another method of communicating would be easier, for example a pen and paper.
  • Don’t put your hands in front of your face when speaking.
  • Be clear and precise when giving directions, and repeat or rephrase if necessary. Make sure you have been understood.
  • Don’t touch or address service animals — they are working and have to pay attention at all times.
  • Any personal (e.g., financial) matters should be discussed in a private room to avoid other people overhearing.
  • Be patient. Communication for people who are deaf may be different because their first language may not be English. It may be American Sign Language (ASL) or Langue des Signes Québécoise (LSQ).
  • If the person uses a hearing aid, try to speak in a quiet area. Background noise can be distracting.

Speech or language impairments:  Some people have problems communicating. It could be due to a number of reasons and condition that:

  • makes it difficult to pronounce words
  • causes slurring or stuttering
  • prevents someone from expressing themselves or understanding written or spoken language.

Some people who have severe difficulties may use communication boards or other assistive devices.

Here are some tips on welcoming people with speech or language impairments:

  • Just because a person has one disability doesn’t mean they have another. For example, if a person has difficulty speaking, don’t assume they have an intellectual or developmental disability as well.
  • If you don’t understand, ask the person to repeat the information.
  • If you are able, ask questions that can be answered ‘yes’ or ‘no’.
  • Be patient and polite, and give the person whatever time they need to get their point across.
  • Don’t interrupt or finish the person’s sentences. Wait for them to finish.
  • Patience, respect and a willingness to find a way to communicate are your best tools.

Mental health disabilities:  People with mental health disabilities look like anyone else. You won’t know that a person has a mental health disability unless you’re informed of it.

Usually it will not affect how you interact with the person. But if someone is experiencing difficulty in controlling their symptoms or is in a crisis, you may need to help out. Be calm and professional and let the person tell you how you can best help.

Here are some tips on welcoming people who have mental health disabilities:

  • Treat a person with a mental health disability with the same respect and consideration you have for everyone else.
  • Be confident and reassuring. Listen carefully and work with the person to meet their needs.
  • If someone appears to be in a crisis, ask them to tell you the best way to help.

Intellectual or developmental disabilities:  People with intellectual or developmental disabilities may have difficulty doing many things most of us take for granted. These disabilities can mildly or profoundly limit their ability to learn. You may not be able to know that someone has this disability unless you are told, or you notice the way they act, ask questions or use body language.

As much as possible, treat people with an intellectual or developmental disability like anyone else. They may understand more than you think, and they will appreciate your treating them with respect.

Here are some tips on welcoming people who have an intellectual or developmental disability:

  • Don’t assume what a person can or cannot do.
  • Use plain language and speak in short sentences.
  • Make sure the person understands what you’ve said.
  • If you can’t understand what’s being said, don’t pretend. Just ask again.
  • Provide one piece of information at a time.
  • Be supportive and patient.
  • Speak directly to the person, not to their companion or attendant.

Learning disabilities:  Learning disabilities can cause many different communications difficulties for people. The difficulties can vary in degree, but they all can interfere with a person’s ability to receive, express, or process information. You may not be able to know that someone has one of these disabilities unless you are told, or you notice how people act, ask questions or use body language.

Here are some tips on welcoming people with learning disabilities:

  • Patience and a willingness to find a way to communicate are your best tools.
  • When you know that someone with a learning disability needs help, ask how you can best help.
  • Speak normally and clearly, and directly to the person.
  • Take some time — people with some kinds of learning disabilities may take a little longer to understand and respond.
  • Try to find ways to provide information in a way that works best for them. For example, have a paper and pen handy.
  • If you’re dealing with a child, be patient, encouraging and supportive.
  • Be courteous and patient. The person will let you know how to best provide service in a way that works for them.

How to talk to people with disabilities on the phone:

Here are some tips on talking to people with disabilities on the phone:

  • Speak normally, clearly and directly.
  • Don’t worry about how their voice sounds. Concentrate on what’s being said.
  • Be patient, don’t interrupt and don’t finish your customer’s sentences. Give the person time to explain themselves.
  • Don’t try to guess what the person is trying to say. If you don’t understand, don’t pretend. Just ask again.
  • If you’re not certain what the person said, just repeat or rephrase what you’ve heard.
  • If the person is using an interpreter or a TTY line, just speak normally to the person, not to the interpreter.
  • If the person has great difficulty communicating, make arrangements to call back when it’s convenient to speak with someone else.

 

Tirecraft is committed to excellence in serving all customers, including people with disabilities. The policies above ensure that all interactions between Tirecraft and members of the public, including customers and staff, are considerate and welcoming to those with disabilities.

 

Review your multi-year accessibility plans by January 1, 2020. On January 1, 2014, section 4(1) of the Integrated Accessibility Standards, Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act (AODA) required the Government of Ontario, Legislative Assembly, designated public sector organizations and large organizations (50 plus employees) to have multi-year accessibility plans in place and posted on their websites (if any), and to provide the plan in an accessible format upon request. The multi-year accessibility plan must inform and outline the organization’s strategy for preventing and removing barriers faced by persons with disabilities and also for meeting all of the requirements under the AODA and the Integrated Regulation.

 

The Regulation also states that the multi-year accessibility plans must be reviewed at least once every five years. In addition, the Government of Ontario, Legislative Assembly and designated public sector organizations must establish, review and update their accessibility plans in consultation with persons with disabilities. If they have established an accessibility advisory committee, they must consult that committee. This means that as of January 1, 2019, five years after the requirement was put in place, the Government of Ontario, Legislative Assembly, designated public sector organizations and large organizations (with 50 or more employees) were due to undertake a review of their multi-year accessibility plans and this must be completed by January 1, 2020.

 


As we are the responsible producer of the tires we sell and import into Ontario we have partnered with YESS to manage our products’ end-of-life management.
As a producer we have engaged YESS to help manage the network to collect, transport and responsibly recycle tires. Please click here to find a location nearest to you where you can drop off up to 10 off-rim tires at no charge.

 

New-Pylon-Sign-1
New-Pylon-Sign2-3
IMG_0228-1
IMG_0229-1

Contact Al's Tirecraft Ingersoll

  • Address

    431 Bell Street, Ingersoll, Ontario, N5C 2P7

  • Telephone
  • Hours
    M T W Th F : 8:00 am - 6:00 pm
    Sa : Closed
    Su : Closed
  • Owner

    Brett Gee

Choosing All Season Tires: TIRECRAFT’s Best Tips

Deciding what all season tire is best for you involves taking a number of things into consideration. How you drive, where you drive and what you drive all come together to create the right tire for you. Wading through these questions can be a lot of work but here are some helpful hints on how to go about choosing the best all season tires:

Automotive Services

TIRECRAFT is pleased to offer a wide range of automotive services including your vehicle’s factory required maintenance to ensure your vehicle performs optimally. Book your winter tire change-over and seasonal tune-up now to ensure your vehicle is in peak condition!

Testimonials

Excellent Service and great price! I've had new tires installed and a flat which they fixed after closing.

Lesley Eiler
Nov 11, 2020

Quick procurement of the tires we needed by Shane, super service & quick work!

Susan Clark
Oct 10, 2020

I called Tirecraft when I noticed a two-day old new (but purchased used) tire was flat when I arrived at my job in Ingersoll. I drove in from London and the tire was from a place in London. Tirecraft was recommended to me so I gave them a call. They gave me friendly advice for next steps and were happy to have me bring the tire in right away. When I arrived they came out to greet me as they are ensuring safety with COVID restrictions in place right now. Everyone I connected with was super friendly and didn't make me feel useless! They repaired the tire in less than 30 minutes after doing a thorough check of it. I will not hesitate using them again, even with them being a drive for me. Well done Tirecraft, thank you for your quick and friendly service that allowed me to get back to work and safely pick up my kids from school in London on time!

Grace Pollock
Oct 10, 2020

Came in with a flat tire and they had me back on the road in no time! Great experience!!

Ian Allison
Sep 9, 2020

great service! Just had my tires balanced within minutes after having issues with them getting balanced by American muscle now i have zero shake in my car very happy!

Mike Empey
Aug 8, 2020

The absolute worst place to bring a vehicle. So disappointed in this local business. I took my vehicle in to get the oil changed and my winter tires put on. Upon taking it to a different mechanic for my next oil change and to get my summers back on, it was discovered that Al's tire craft had not only broken my dipstick completely but they had used a deck screw in its place (see picture in photos) . They never informed me that they had broken it and let me drive away thinking nothing was wrong. I drove around all winter like that! Not only that, when my mechanic went to put on my brand new summer tires he also discovered that my rim was damaged, almost as if someone had taken a crow bar to it. I never would have thought that I needed to check my vehicle and my tiresafter a simple oil and tire change. Al's tireceaft took advantage of the fact that I was a woman I feel. Upon discovery of the damage Al's tirecraft originally said they would cover the repair costs, which by the way was a total of $1100. After completing the repairs Al's then went back on their word and said they wouldn't pay for the damages and now we have to foot the bill for the damages THEY caused to my vehicle. Stay away from this place. Shame on you Al's tirecraft. People trust you. I will be sure to inform everyone I know to stay away. Youd think you could rely on small town businesses, not this one!

Becca Cooper
Jun 6, 2020

Awesome guys super fast friendly service at a great price, travel out of you way for quality service totally worth it

Hugh
Jan 1, 2020

I always get my snow/summer tires here so I'm familiar with their great service... I recently brought my Tacoma in for some sweet new Mayhem wheels and KO2 tires. Great price, great service, even better people. Thanks to Brett and the gang for making my truck look like a truck again!

Brad Borland
Dec 12, 2019

Great service

Justin Mattys
Nov 11, 2019

Got a flat tire on the way down to a funeral and had the good fortune to stop at Al's Tirecraft in Ingersoll. Brett and his crew were able to help me out, get me a good replacement tire and got me back on the road quickly. Brett was very knowledgeable and helpful and made what could have been a harrowing experience much easier. I highly recommend them.

Alanis Walker
Nov 11, 2019

Always friendly and helpful and attempt to accommodate whenever possible. Thank you so much!!

Tineke Pranger
Nov 11, 2019

Knowledgeable and friendly staff, plus excellent prices for products and services!

Alun Lewis
Nov 11, 2019

Great place to deal with. They worked around my busy schedule. Lyle Huchison, Owner, HMDTech.ca

Lyle Hutchison
Nov 11, 2019

This place is incredible. As an out of towner in for a conference, blew a tire and needed a replacement put on. Even with a booked scheduale of winter tire installs, Brett and his team slid me in and got me on my way in no time. This location gives outstanding service, quality workmanship at an affordable price. 5 star is an understatement to how I was treated as a customer.

Nathan Kendall
Nov 11, 2019

No comment

Wayne Stenning
Oct 10, 2019

Fast and friendly service! Unexpectedly ran over a nail and ended up with a flat. Got to the shop with only a half hour before closing and they got me in, tire fixed and on my way before they closed. Highly recommend to anyone! Thanks guys for getting me back on the road!

Meghan MacDonald
Oct 10, 2019

Nothing but great service when we go in for anything! Brett always goes above and beyond for his clients and I couldn't thank him enough for his great service!! Definitely recommend going here to any tire situation!

Victoria Cybulski
Sep 9, 2019

Always awesome service with very knowledgeable staff and very fair pricing.

Nick Brousseau
Aug 8, 2019

Went in looking for a specific brand and type of tire.. they gave me a quote and i called back to give them the okay to order the tires and set up an install date and time. They called me back shortly after and told me the tires were no longer available and provided me with a competitive option which i said i would check out online ..I then called Woodstock Ford my cars dealership and they told me they could get the tires i wanted and we set a date and time.. I tried Als tire as i have had my cars fixed there and have purchased tires in the past there and have been very happy with their service . I will continue trying in the future

Phil
Aug 8, 2019

These guys are amazing! Fast, friendly, great work. We are on a family trip from the US and had a flat. They made us feel like we were priority 1, and got us safely back on the road. I gave 5 stars, because 6 was not an option.

Dana Leasman
Jul 7, 2019

My daughter and me got tires for our vehicles. The people were pleasant to deal with. Their prices were competitive. And the cars were ready when they said they would be.

Jim Lorbetski
Jun 6, 2019

Fast friendly awesome

Chris Roberts
Jun 6, 2019

Went in with no appointment to get my tire patched, I was in and out within an hour and the price was super fair

Jbullock93
May 5, 2019

We looked all over for tire balancing beads and finally found some at Al's Tirecraft in Ingersoll. They were very accommodating! Their showroom is quite impressive and we will surely recommend them to our friends.

Janis Sutherland
Mar 3, 2019

The guys at Al's Tirecraft (Brett Gee and Shane McElhone) were fantastic to deal with. We always get our service work done there, and they are super friendly and efficient. They rock down there. Thanks guys! Probably also the workers in the shop, although I don't get to see them too much. Thanks for the good service you provide!

Henrietta Mulder
Feb 2, 2019

Came here this morning with a flat tire. I had to get to work. Got in there and they told me we can get you in right now no problem. These guys are amazing. Will definitely be back for sure. Would recommend this place to anyone. Great guys!!!

Nicole Fratino
Feb 2, 2019

Love the service ,no hassle

Mario Mcdavid
Dec 12, 2018

Great service. Would recommend going here

chrissy little
Dec 12, 2018

Great guys work at this place. A+ customer service and genuine prices.

lovish sharma
Nov 11, 2018

Great staff, excellent service. Got me back on the road quickly. Highly recommended.

TruckerMoe
Nov 11, 2018

Customer service is top notch. Very friendly staff. I feel very comfortable dealing with them and knowing my car is in good hands.

Ellen Almond
Sep 9, 2018

I can't say enough about the service at Al's Tirecraft! I recently had irreparable damage to my engine. They spent a lot of time with me exploring my options and helping me deal with my old car and giving me information about the car I'm replacing it with. They NEVER try to up-sell me. If they say I need service I know it's the truth. Brett and Shane are both fantastic and never make me feel stupid - that's worth 5 stars alone. We will always take our cars to Al's and recommend them to others.

Sandra in Ontario
Sep 9, 2018

Excellent customer service. Great work. Would definitely recommend this place to anyone. Ask for Brett, he will hook you up

shawn butler
Sep 9, 2018

Absolutely amazing crew. I had a accident Saturday morning with my car and had no way of driving it without a new rim Ben personally called all the places that could have a spare r for me and since they did not have my size in stock, and allowed me to come back after closing time so they could change the tire. I'm so thankful they could help out definately recommend.

Chelsey Mousseau
Aug 8, 2018

Very pricey. My girlfriend took her 07 saturn ion there for a wheel bearing. Canadian Tire quoted me 160 for the part. Tire craft charged 260 the part for the part alone! I know they get better deals on parts from suppliers than I would from Canadian Tire. Pretty rediculous.

tim friesen
Aug 8, 2018

Fast Friendly service always! Great bunch of employees

Glenda Kivinen
Jul 7, 2018

Just in for a quote and staff very helpful, good chance I'll purchase from Al's tire.

Gerry Hickey
Jul 7, 2018

Stuck in ingersoll with unrepairable tire staff went to London picked up new one had me on the road by 1030 am heading north Much appreciated

ANDREW HUNT
Jul 7, 2018

Friendly knowledgeable staff. Good prices

Brent Jenner
Jun 6, 2018

Locations Served