The new location at 215 Weber St. N. in Waterloo is bright and spacious. The welcome you'll receive is friendly. The repair I required was minor but it was completed in a timely manner. I was kept informed as to the progress of the repair, before I knew it I was on my way.
Steve Martin
Mar 3, 2021
Excellent service 👍
Sina Talebi
Feb 2, 2021
They have been my "go to" for mechanics and tires, since they were Tireco on Northfield. We are a team in keeping my vehicles serving me well. Who was it said, You've got a lot riding on your tires? It only matters to whoever said it. The fact is, you do!! You'll appreciate your investment when you can make it up the slurpy icy hill in town too! Tell 'em I sent you! (no kickbacks I promise!)
J Cook
Feb 2, 2021
I was just at Tirecraft getting new tires put on my girlfriends Nissan X-trail. The service was excellent and time flew by waiting. I was explained on the extended warranty for the tires and other services they provide. I will be taking both our vehicles in for regular maintenance like oil changes. Great to have a reliable service center so close to home.
Darryl Knechtel
Jan 1, 2021
Top customer service. For something as mundane as tires, they leave a lasting impression with the customer care.
I get such a great feeling going there.
Christopher SS Reid
Dec 12, 2020
I needed my rear brake rotors and pads replaced and couldn't get the rotor screw off (needed $50 impact screwdriver and it's winter). Took it in to this shop after looking up how the parts were $100 online. I also asked for an general inspection ($50) over the car.
When they gave me a call for a quote, it was $200 parts, and 1.5 hrs to do rear brakes ($180 labour), plus inspection/taxes.
Double the cost for parts, and 1.5 hours to take some nuts off a caliper after you took the tires off for an inspection? I could do the job in 1 hr in a parking lot in winter with an impact screwdriver.
They did a good job, charged a high rate, and took their time. $530 job for what I expected was $350 on the high end!
John Hay
Dec 12, 2020
Great Service, and knowledgeable staff. Servicing my Mercedes Benz. Thanks TIRECRAFT Waterloo
James Channer
Nov 11, 2020
Bought winter tires. Prices very competitive. Got this year's improved Michelin's for cheaper than Costco's last year's model. Service was top-notch even with Covid protocols in place.
Bill Glowik
Nov 11, 2020
Good, fast, friendly service. Been using them for tires for a number of years now and I've always been satisfied with the prices and results. Never felt they were playing games with me or tried to bill me for unnecessary work. I recommend them.
Mark Elkins
Nov 11, 2020
Great service at a good price. Worth a visit.
Joe Recchia
Oct 10, 2020
Great service with very friendly and knowledgeable staff!
Dan Sinclair
Oct 10, 2020
Great place, good service, pleasent staff.
Sherry Robinson
Sep 9, 2020
I’ve been going to Tirecraft for as long as I can remember and the service has always been amazing. I’m treated like family by Andrea and the team and they always go above and beyond. HIGHLY recommend!
Dancing Dog
Aug 8, 2020
Great service today for tires, alignment and an oil change
Steven Westerhout
Aug 8, 2020
I've been to this location a few times and each time it's been a great experience! The staff here are so friendly and knowledgeable. Always eager to teach you about proper care for your vehicle and very fair pricing . I've usually interacted with Andrea and she always has a smile on her face. Great place, highly recommend it👍
Jessica Staller
Aug 8, 2020
Terrible I show up for a alignment, My rims get badly damaged and they are trying to recommend parts the car doesn't need for a rear alignment, as simple as a tie rod adjustment, I am a apprentice mechanic and the level of incompetence was disgusting I refused to pay for the work and they happily obliged
Brendan Orend
Jul 7, 2020
Thank You !! The service and staff here are.. shall I say, AWESOME !! I would highly recommend this family owned business Great service and VERY friendly staff !!Job very well done Keep doing what you do !!!!
Wanda Zimmerman
Jun 6, 2020
Great service, friendly, very thorough and explains everything in detail. More than just tires, they made repairs that were sorely needed and did a great job.
Judie Smith Wilmot
May 5, 2020
👍 good
karthick Balaji
May 5, 2020
Honestly some of the best service I have ever had!. The staff is incredible definitely knows what there doing and talking about!!! Couldn't be happier to find a place that does such a great job . Awesome job you guys!
Jodi Brunner
May 5, 2020
Flat tire after work. Work in Waterloo but live two towns over. Arrive fifteen minutes before closing. Would not help. A service station's best time to shine is to help someone in an emergency situation. They chose not to.
** EDIT **
Never too late to fix a grievous error and apologise for it. I was at a location on the Kitchener/Waterloo border. I put my review under 'Tirecraft Waterloo'. It was NOT your location. My sincere apologies - switching to a 5-star review to make up for it.
Jamie Crothall
Apr 4, 2020
Our family has been dealing with the team at Tirecraft for well over 25 years. We love the team at this location they treat everyone with respect and understanding. They make sure you fully understand what is wrong with your car when they work on it. They never move forward with any work without your permission. They even offered a course for women only regarding tire change and oil change. Thank you Andrea and team.
Kelly Miller
Apr 4, 2020
Underpromise and overdeliver! Dropped by for a flat, was told it would be a couple hours. Less than an hour later and it’s good as new, and not a penny over what I’d expect. Great service as well.
Bartholomew Peng
Mar 3, 2020
The staff are the nice and helpfull - I have been going there for years and I tell all my friends to go there
They have always been able to fix me up in a pinch and get me back on the road quickly.👨🏻
Steve Burch
Feb 2, 2020
Got my tires fixed here full from a nail cost me like 40 bucks
Rev foREVer
Jan 1, 2020
This is a proper tire shop with competent and professional customer service reps and technicians. I've been there several times and it's been a great experience each time. I've had several bad experiences at other shops where my wheels would be scratched with no acknowledgement but after several visits to this shop, they've never once left a mark on any of my wheels. In addition, when other shops failed to balance (and re-balance) my tires properly which resulted in vibrations, this shop rectified those issues on first attempt. This is the only tire shop I will go to going forward. Keep up the good work!
M J
Jan 1, 2020
I absolutely love Tirecraft Waterloo and I would highly recommend you visit. Their knowledgeable team has assisted myself and my family members with several of our vehicles and always do a great job. Their customer service (specifically by Andrea and Udo) is phenomenal and they always remember to make you feel listened to and special. I wouldn"t go anywhere else with my vehicle now- check them out!
Skye Hennessey
Dec 12, 2019
Super fast, super easy, great service. Highly recommended!
Ryan Brooks
Dec 12, 2019
Great service and honest prices. Enjoy going here
Matthew Williams
Nov 11, 2019
Tirecraft Waterloo has wonderful staff, great pricing and are honest and fair. They pride themselves on the work they do and treat you like family. I wont go anywhere else for either of my cars.
Christine Haugland
Oct 10, 2019
We are long time clients for this particular location and have never had a bad experience.
Always helpful, professional and understanding.
James and Alissa Kennedy
Oct 10, 2019
I went to them with my vehicle after taking it to Canadian tire to be safetied - their experience was far outranking the people at Canadian Tire and when they looked at my car, they told me that for a vehicle of my age and kilometers, my car was in great shape and had no problem re- safetying it - where as Canadian tire wanted me to get $2k in repairs done on the axle. I have driven the car from Ottawa and back a few times now and it has been perfectly fine. So glad I went to Tirecraft Waterloo after my friend Sarah Brnjas told me off for going to Canadian Tore first before TW.
Tim Souza
Sep 9, 2019
Great service and fast too
rebecca scholl
Aug 8, 2019
Had a leak on my rim, was fixed super quick and really cheap. Super friendly service as always. Definitely will come again!
Walter Majano
Aug 8, 2019
Amazing Service
Excellent work and only did what was needed. Fair prices and quality work. Would recommend to family and friends!!!!!!!!!!
This is the real Richard, I did not write the above review, never been there
Richard Caron
Aug 8, 2019
I had a flat which was worryingly close to the tire shoulder and I know it could not be plugged. After putting on the donut, I took it into Tirecraft right at opening and the expert behind the counter (I mean that in all seriousness, 30+ years in the business) informed me that they would dismount the tire and evaluate it. In a jiffy they confirmed that a patch should hold, and while my daughter was busy coloring in their well stocked kids area, the tire was patched, installed on the vehicle, and the spare tidily put back in the trunk. Amazing service with knowledgeable folks. Would definitely recommend to anyone needing service or tires.
Mark Zammit
Jul 7, 2019
This the best tire company in Waterloo and Kitchener. The staff is the best and so friendly and helpful. The best customer service.
They truly care about you and your vehicle.
Ann Haller
Jul 7, 2019
Quick friendly services
briancindy Chambers
Jul 7, 2019
