Job: Service Advisor, Automotive at TIRECRAFT

Are you passionate about cars and enjoy helping customers? A career as a Service Advisor at TIRECRAFT might be perfect for you! A service advisor job offers a unique opportunity to be a key player in the automotive service industry, providing excellent customer service while working in a dynamic environment.

What Does a Service Advisor Do?

A Service Advisor acts as the bridge between customers and the service department. They play a key role in ensuring that customers understand the services their vehicles need and feel confident in the work being performed. Here are some key responsibilities of a Service Advisor at TIRECRAFT:

Greeting Customers

Service Advisors are often customers’ first point of contact. They greet customers warmly and listen carefully to their concerns about their vehicles.

Diagnosing Vehicle Issues

While Service Advisors may not perform the actual repairs, they need to have a good understanding of automotive systems to discuss potential issues with customers. They gather information about the vehicle’s symptoms and pass it on to the service department.

Explaining Services

One of the main tasks of a Service Advisor is to explain the required services to customers. They break down complex automotive terms into easy-to-understand language, helping customers make informed decisions about their vehicle repairs.

Estimating Costs

Service Advisors provide customers with estimates for the cost of repairs and maintenance. They ensure transparency in pricing and help customers understand what they are paying for.

Scheduling Appointments

Another important aspect of the job is organizing and scheduling repair and maintenance appointments. Service Advisors work with the service department to ensure that all jobs are completed in a timely manner.

Job Types: Full-Time Permanent

At TIRECRAFT, the position of Service Advisor is typically a full-time, permanent job. This means job stability and the opportunity to grow within the company. Full-time employees often receive benefits such as health insurance, retirement plans, and paid time off, making it an attractive career choice.

Skills and Qualifications

To be successful as a Service Advisor at TIRECRAFT, certain skills and qualifications are essential. These include:

Automotive Knowledge

A strong understanding of automotive systems and repair procedures is necessary. This helps effectively communicate with both customers and the service department.

Customer Service Skills

Excellent customer service skills are a must. Service Advisors should be friendly, patient, and good listeners. They need to build trust with customers and ensure their satisfaction.

Organizational Skills

Service Advisors often manage multiple tasks simultaneously, so they need strong organizational skills. They must also efficiently manage appointments, estimates, and repair orders.

Communication Skills

Clear and effective communication is key. Service Advisors must explain technical information in a way that customers can easily understand.

Problem-Solving Skills

Service Advisors often need to think on their feet and devise solutions to unexpected issues. Strong problem-solving skills are valuable in this role.

Working in the Service Department

The service department is the heart of TIRECRAFT’s operations. It’s where all the action happens, from diagnosing vehicle issues to performing repairs and maintenance. As a Service Advisor, you’ll be working closely with technicians and mechanics to ensure that every vehicle is serviced correctly and efficiently.

Team Collaboration

Working in the service department requires strong teamwork. Service Advisors collaborate with technicians to relay customer concerns and ensure that repairs are done accurately.

Fast-Paced Environment

The service department is a fast-paced environment where no two days are the same. Service Advisors need to be adaptable and able to handle a busy workload.

Career Growth and Opportunities

A career as a Service Advisor at TIRECRAFT offers numerous opportunities for growth. With experience, Service Advisors can move into higher positions within the company, such as Service Manager or even higher management roles. TIRECRAFT values its employees and provides opportunities for training and development to help them advance in their careers.

Why Choose TIRECRAFT?

TIRECRAFT is a well-established name in the automotive industry, known for its commitment to quality and customer satisfaction. Working at TIRECRAFT means being part of a reputable company that values its employees and strives to create a positive work environment.

Employee Benefits

TIRECRAFT offers competitive salaries and comprehensive benefits packages. Employees enjoy health and dental insurance, and other perks that contribute to their overall well-being.

Positive Work Culture

The work culture at TIRECRAFT is supportive and inclusive. Employees are encouraged to grow and develop their skills, and teamwork is highly valued.

Join TIRECRAFT as a Service Advisor 

If you’re looking for a rewarding career in the automotive industry, consider becoming a Service Advisor at TIRECRAFT. This full-time, permanent position offers job stability, growth opportunities, and the chance to work in a dynamic and supportive environment. With your passion for cars and excellent customer service skills, you can help ensure that every customer leaves TIRECRAFT satisfied and confident in their vehicle’s performance. Apply today for our automotive service advisor jobs by contacting us to learn more about vacancies!